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Affino 9
Affino 9

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Affino Further Strengthens its Support Provision with Smart FAQs and Community Resources

Affino Beta ElementsAffino Feature RequestAffino HelpAffino Release NotesAffino SupportAffino Support ResourcesAffino UpdatesAffino Updates HistoryCommunity ForumfaqsHelp GuidesVideo Guides+-
Affino’s Improved Support Services

Team Affino has added a lot of smart support resources over the last couple of years - so it seemed a timely occasion to highlight the best of what is available - and encourage further use and adoptions of those essential utilities.

 

I thought we should underline what facilities exist to help Affino users get the most our of the leading Unified Business Platform. 


Affino's Extended-Range Support Provision Delivers a Deeper and More Connected Service

Affino HelpAffino ServicesAffino SupportCustomer SatisfactionHelp GuidesSupport FAQsSupport Services+-
2020AFOBlgExtendedSupport700V3-min

This past year has seen a host of significant improvements in Affino’s Advisory and Support services. At the the core of the new excellence in service delivery is a whole range of investments we have made in building up a dedicated in-house support team, upgrading all our existing help guides and creating dozens more, introducing FAQs and design video guides and evolving all our training courses and advisory services significantly.

 

Growing Customer Service Team

As a leading ...


New Affino Support and Help Pages are Live

Affino HelpAffino Help GuidesAffino Help Guides ForumAffino SupportAffino Unified Digital Business Platform+-
2016AfBlgAffinoHelp700

Affino Help has been wholly re-envisioned and redesigned in responsive format. The help guides have been re-written from scratch and formatted in a different way to make best use of the new layout options.

 

There are 3 key new screens:

We are still in the process of building up the full library of resources, and to which ends we have also implemented a new Forum:

This operates fully by the democratic ...

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