Amazon teams up with 7-Eleven to eliminate missed deliveries

delivery online retail social marketplace ecommerce social commerce Amazon amazon.com Shipping 7 Eleven Missed Deliveries Package Collection Delivery Depot Parcel Delivery Delivery Service Parcel Collection Package Pickup Lockers 7-Eleven + -
2011ComrzBlogAmazon7ElevenM

As reported by various online Tech journals and blogs, Amazon has announced that it is teaming up with 7-Eleven to give its customers 24/7 access to parcel collection. One of the biggest issues with online retail is ensuring that there is someone home to receive the package at the time of delivery. The cost of pin-point delivery, where you choose the exact time-slot is cost-prohibitive for most. Some people work very long hours, and have long commutes on top of their working hours, meaning that it is difficut for them to co-ordinate their schedules for sundry package deliveries.

A number of companies have been trying to come up with a solution that works for most eventualities, and all the solutions involve utilising some kind of central, 24-hour access depot. It needs to be manned in some way obviously for security reasons!

It’s actually quite ingenious for Amazon and 7-Eleven to team up on this, as neither is stepping on the other’s toes, and both stand to benefit from the hook-up. Amazon customers are likely to order more, if they are confident of picking up the package at any time, and 7-Eleven will get knock-on traffic from the additional footfall of the Amazon package collectors.

It’s unfortunate we don’t have many big bright 7-Elevens in the UK, the nearest equivalent is the 24 hour petrol station or 24 hour supermarket. Most supermarkets though have their own catalogue operation and would see themselves in direct competition with Amazon, and alas - most garages, are not centrally located, and even if so, do not offer 24 hour access inside the shop.

For the USA, this is an inspired solution to a long-standing problem. In the UK however, we could first do with some central London branches of 7-Eleven, and then we would be able take advantage of the 24 hour access. As it currently stands, I cannot think of a single outlet in the UK which would fit the bill - the prerequisite is obviously location within a residential area and extended /  24/7 opening hours.

Hopefully the growth in online retail will inspire more 24 hour businesses, and once we have an organisation with sufficient branches / outlets we too can have automated lockers where you key in your delivery tracking number, and the locker which contains your parcel pops open.

On the face of it, the solution is neat and elegant, it would be interesting though to see the cost/benefit calculations of the storage facility, and how easy it is for courriers to enter packages into the system; there is obviously plenty of scope for error here too...

TweetFacebookLinkedInTumblrPinterestGoogle+eCard
Add New Comment
You must be logged in to comment.
Integral Forums and Collaboration

Integral Forums and Collaboration

Global and Granular Security

Global and Granular Security

Contextual Application Bar

Contextual Application Bar

Did you find this content useful?

Thank you for your input

Thank you for your feedback

Blog Navigation


2018 50

Cast Off Bank TSB playing with False Economies
"Slight update! - I have finally managed to make "...
26 days ago
9 of the Best Modulation Workstation Pedals for Your Consideration
"Mark - I don't find any of those Rotary "...
18-Dec-2017
9 of the Best Modulation Workstation Pedals for Your Consideration
"Stefan, Great article. Thank you. How would you "...
18-Dec-2017
House Music Label Odyssey
"Thanks for sharing this article , I am making an "...
25-Oct-2017
4 Key GDPR Questions that still need Answering
"Thanks for that update Markus. It would also be "...
19-Oct-2017
9 of the Best Compressor Pedals for Your Consideration
"Hiram - I believe it's the OTA / Ross Compressor T"...
01-Oct-2017
9 of the Best Compressor Pedals for Your Consideration
"Great post! What kind of compression does the C"...
01-Oct-2017
Affino 8 Coming January 2018 (Updated)
"We've pushed this back for a number of great "...
27-Sep-2017
Waiting

Driving business at some of the world's most forward thinking companies

Rovio
Procurement Leaders
Ocean Media
Open Door Media
Gill
Drewry
Shard Media Group
PPA
AOP - Association of Publishers
Agribriefing
IMRG
FG Insight
Internet Retailing
TTG

Our Chosen Charity

Humanity Direct

And delivering industry leading awards

2016 British Media Awards - Technology Provide of the Year - Silver
2014 PPA Connect Awards - Procurement Leaders awarded Event Brand of the Year
2014 PPA Digital Publishing Awards - Procurement Leaders awarded Business Media Digital Brand of the Year (Again!)
2014 PPA Awards - Procurement Leaders awarded Business Media Brand of the Year (Again!)
2014 AOP Digital Publishing Awards - Procurement Leaders awarded Best Business to Business Website
2013 PPA Awards - Procurement Leaders awarded Independent Publisher Digital Product of the Year
2013 PPA Awards - Procurement Leaders awarded Business Media Brand of the Year
2013 PPA Digital Publishing Awards - Procurement Leaders awarded Business Media Digital Brand of the Year
Let Us Call You Back
Contact Us
Request A Demo