Terms and Conditions

Introduction


These Terms & Conditions apply to all your activities on affino.com - from registration, through to content posting, participating with site and community members, communications, interactions and transactions.

1. Your Account


If you use the affino.com website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer to prevent unauthorised access to your account. You agree to accept responsibility for all activities that occur under your account or password. You should take all necessary steps to ensure that the password is kept confidential and secure and should inform us immediately if you have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be used in an unauthorised manner.

Please ensure that the details you provide us with are correct and complete and inform us immediately of any changes to the information that you provided when registering. You can access and update all of the information you provided us within the My Information area of the website. Affino reserves the right to refuse access to this website, terminate accounts, remove or edit content, or cancel orders at our discretion. If we cancel an order, it will be without charge to you.

2. Privacy


Please review our Privacy Policy, which also governs your visit to affino.com, to understand our practices.

3. Access to affino.com


We will do our utmost to ensure that availability of the website will be uninterrupted and that transmissions will be error-free. However, due to the nature of the Internet, this cannot be guaranteed. Also, your access to the website may also be occasionally suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services. We will attempt to limit the frequency and duration of any such suspension or restriction.

4. Licence for website access


Affino grants you a limited licence to access and make personal use of this website, but not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Affino. This licence does not include any resale or commercial use of this website or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this website or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This website or any portion of this website may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without our express written consent.

You may not frame or use framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of affino.com and its affiliates without express written consent. You may not use any meta tags or any other "hidden text" utilising affino.com's or its affiliates' names or trademarks without the express written consent of Affino. Any unauthorised use terminates the permission or license granted by affino.com.

You are granted a limited, revocable, and non-exclusive right to create hyperlinks to affino.com pages, as long as the links do not portray Affino, its affiliates, or products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Affino logos or other proprietary graphics or trademarks as part of the link without our express written consent.

5. Your conduct


You must not use the website in any way that causes, or is likely to cause, the website or access to it to be interrupted, damaged or impaired in any way.

You understand that you, and not Affino, are responsible for all electronic communications and content sent from your computer to us and you must use the website for lawful purposes only.

You must not use the website for any of the following:
  • for fraudulent purposes, or in connection with a criminal offence or other unlawful activity
  • to send, use or reuse any material that is illegal, offensive, abusive, indecent, defamatory, obscene or menacing; or in breach of copyright, trademark, confidence, privacy or any other right; or is otherwise injurious to third parties; or objectionable; or which consists of or contains software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any "spam"
  • to cause annoyance, inconvenience or needless anxiety

6. Reviews, comments, communications and other content


Users of this website may post reviews, comments and other content; send communications; and submit suggestions, ideas, comments, questions, or other information, as long as the content is not illegal, obscene, abusive, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties, or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam." You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of any content. Affino reserves the right (but not the obligation) to remove or edit any content.

If you do post content or submit material, and unless we indicate otherwise, you:
  • grant Affino and its affiliates a non-exclusive, royalty-free and fully sublicensable rights to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media; and
  • Affino and its affiliates and sublicensees the right to use the name that you submit in connection with such content, if they choose
 
You agree that the rights you grant above are irrevocable during the entire period of protection of your intellectual property rights associated with such content and material. You agree to waive your right to be identified as the author of such content and your right to object to derogatory treatment of such content. You agree to perform all further acts necessary to perfect any of the above rights granted by you to Affino, including the execution of deeds and documents, at the request of Affino.

You represent and warrant that you own or otherwise control all of the rights to the content that you post; that, as at the date that the content or material is submitted to affino.com:

(i) the content and material is accurate
(ii) use of the content and material you supply does not breach any applicable affino.com policies or guidelines and will not cause injury to any person or entity (including that the content or material is not defamatory)

You agree to indemnify Affino and its affiliates for all claims brought by a third party against affino.com or its affiliates arising out of or in connection with a breach of any of these warranties.

7. Defamation claims


Because affino.com may list dozens of products for sale on the website and hosts many thousands of comments, it is not possible for us to be aware of the contents of each product listed for sale, or each comment or review that is displayed. Accordingly, Affino operates on a "notice and takedown" basis. If you believe that any content on, or advertised for sale on, the website contains a defamatory statement, please notify us immediately by emailing a substantiated request with material references to engage@affino.com. Once this procedure has been followed, Affino will make all reasonable endeavours to remove the defamatory content complained about within a reasonable time.

8. Copyright, authors' rights and database rights


All content included on the website, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Affino, its affiliates or its content suppliers and is protected by international copyright, authors rights and database right laws (except where other copyright / authorship is explicitly stated; e.g. YouTube videos). The compilation of all content on this website is the exclusive property of Affino and its affiliates and is protected by United Kingdom and international copyright and database right laws. All software used on this website is the property of Affino, our affiliates or our software suppliers and is protected by international copyright and authors rights laws.

You may not systematically extract and/or re-utilise parts of the contents of the website without Affino's express written consent. In particular, you may not utilise any data mining, robots, or similar data gathering and extraction tools to extract (whether once or many times) for re-utilisation of any substantial parts of this website, without Affino's express written consent. You also may not create and/or publish your own database that features substantial (eg our prices and product listings) parts of this website without Affino's express written consent.

9. Copyright claims


Affino and its affiliates respect the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, please notify us by sending a substantiated request with material references to engage@affino.com.

10. Trademarks


Affino, Comrz, Affino Power, Affinovation, AffinoNaut and other marks indicated on our website are trademarks or registered trademarks of Comrz Ltd trading as Affino or its subsidiaries and associated companies (collectively "Comrz"), in the European Union and/or other jurisdictions. Affino's graphics, logos, page headers, button icons, scripts and service names are the trademarks or trade dress of Affino. Affino's trademarks and trade dress may not be used in connection with any product or service that is not Affino's, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Affino. All other trademarks not owned by Affino that appear on this website are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Affino.

11. Our contract


When you place an order to purchase a product from affino.com, we will send you an e-mail confirming receipt of your order and containing the details of your order. Your order represents an offer to us to purchase a product which is accepted by us when we send e-mail confirmation to you that we've dispatched that product to you (the "Dispatch Confirmation E-mail"). That acceptance will be complete at the time we send the Dispatch Confirmation E-mail to you. Any products on the same order which we have not confirmed in a Dispatch Confirmation E-mail to have been dispatched do not form part of that contract.

12. Returns


Please review our Returns Policy, which can be found in the soon-to-be-launched Affino Store area of affino.com. Notices pending.

13. Pricing and availability


We list availability information for products sold by us on the website, including on each product information page. Beyond what we say on that page or otherwise on the website, we cannot be more specific about availability. Please note that dispatch estimates are just that. They are not guaranteed dispatch times and should not be relied upon as such. As we process your order, we will inform you by e-mail if any products you order turn out to be unavailable.

Despite our efforts, a small number of the dozens of products in our catalogue may be mispriced. Rest assured, however, that we verify prices as part of our dispatch procedures. If a product's correct price is lower than our stated price, we charge the lower amount and send you the product. If a product's correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before dispatch or cancel your order and notify you of such a cancellation.

14. Customs


When ordering goods from affino.com for delivery overseas you may be subject to import duties and taxes, which are levied once the package reaches the specified destination. Any additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, so you should contact your local customs office for further information.

Additionally, please note that when ordering from affino.com, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods. Your privacy is important to us and we know that you care about how information about your order is used and shared. We would like our international customers and customers dispatching products internationally to be aware that cross-border deliveries are subject to opening and inspection by customs authorities.

Conditions Relating to Both Your Use of affino.com and Sales to You


15. Children


Affino.com does not sell products or offer content or services suitable for children. If you are under 18, you may use affino.com only with the involvement of a parent or guardian.

16. Electronic communications


When you visit affino.com or send e-mails to us, you are communicating with us electronically. We communicate with you by e-mail or by posting notices on the website. For contractual purposes, you consent to receive communications from us electronically and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. This condition does not affect your statutory rights.

17. Losses


Affino will only be responsible for any reasonable losses you suffer as a result of us breaching these conditions and if the losses were reasonably foreseeable to both you and us when you commenced using the website, or a contract for the sale of goods by us to you was formed. We will not be responsible for any business loss (including loss of profits, revenue, contracts, anticipated savings, data, goodwill or wasted expenditure) or any other indirect or consequential loss that is not reasonably foreseeable to both you and us when you commenced using the website or when a contract for the sale of goods by us to you was formed.

18. Alteration of Service or Amendments to the Conditions


We reserve the right to make changes to our website, policies, and these Conditions of Use & Sale at any time. You will be subject to the policies and Conditions of Conditions of Use & Sale in force at the time that you use the website or that you order goods from us, unless any change to those policies or these conditions is required to be made by law or government authority (in which case it will apply to orders previously placed by you). If any of these conditions is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.

19. Events beyond our reasonable control


We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your statutory rights.

20. Waiver


If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.

21. Governing law and jurisdiction


These conditions are governed by and construed in accordance with the laws of the United Kingdom, and the application of the United Nations Convention on Contracts for the International Sale of Goods is expressly excluded. You agree, as we do, to submit to the non-exclusive jurisdiction of the courts of the United Kingdom.

22. Our details


Affino is the trading name for Comrz Ltd. This website is owned and operated by Comrz Ltd of 55 Bathurst Mews, London, United Kingdom, W2 2SB. You may contact us by way of conventional and electronic mail - engage@affino.com

23. Notice to affino.com of Copyright Infringement


If you believe that your work has been copied in a way that constitutes copyright infringement, make note of the URL and location within that page where you believe the infringed content is displayed. Send your Notification with all relevant material references to engage@affino.com. Please provide your address, telephone number, and e-mail address.

Important Warning: giving false, misleading or inaccurate information in the Notice to affino.com of Copyright Infringement may result in civil and criminal liability.

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And delivering industry leading awards

2016 British Media Awards - Technology Provide of the Year - Silver
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2014 PPA Awards - Procurement Leaders awarded Business Media Brand of the Year (Again!)
2014 AOP Digital Publishing Awards - Procurement Leaders awarded Best Business to Business Website
2013 PPA Awards - Procurement Leaders awarded Independent Publisher Digital Product of the Year
2013 PPA Awards - Procurement Leaders awarded Business Media Brand of the Year
2013 PPA Digital Publishing Awards - Procurement Leaders awarded Business Media Digital Brand of the Year

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London, UK
W2 2SB

© Affino 2019

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