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Stefan's Naturally Aspirated Blog

Cast Off Bank TSB playing with False Economies

BankingBanking EconomicsBanking InfrastructureBanking ServicesOnline BankingTSB+-
2018AfBlgTSBFalseEconomies700-min

Many of you will be aware that I was once a Lloyds Bank customer - Platinum Account Holder - for the vast majority of my 25 years with that bank. I was one of the many that were unceremoniously cast aside into a makeshift bank of deprecated provenance - despite manifold vehement protestations. The irony of Lloyds’ ’By Your Side’ slogan is not lost on me, but in many ways I am glad to be out of that bank - seeing how woefully they still treat their customers.

 

It was ...


Lloyds Bank has breeched the fundamental Consumer Right of Choice

BankingCustomer CareCustomer RightsLloyds BankLloyds TSBLloyds TSB TransferNew TSB BankTemporary Sham BankTSB+-
2013CRZBlogLloydsConsumerWrongs480

In trying to toe the line of one EU Directive, Lloyds Bank has in fact breeched a number of fundamental consumer rights. I feel like I’ve been subjected to banking apartheid.

 

As stated in a previous blog post, I have been a customer of Lloyds Bank for 25 years, and at the time of writing am still supposedly a Lloyds TSB Platinum Account holder. I signed up to Lloyds when I joined Aston University in 1988 - I believe there were 4 branches on campus - Barclays, Lloyds, Midland and ...


Brand Affiliation and Loyalty

AffinoAldiAsdaAudiBarclaysBMWBrand AffiliationBrand LoyaltyBrandingBritish GasCentricaComrzEDFEEEONHSBCLandcruiserLloydsLloyds TSBM&SMercedesNatWestNpowerO2OcadoOrangePorsche CayenneRange RoverRWESaabSainsburySantanderTescoThames WaterToyota LandcruiserTSBVodafoneVolkwagenVolvoWaitrose+-
2013CRZBlogBrandAffiliation480

For all our Affino customers - "how do you relate to the Affino brand?" We hope that it underlines that you are adventurous, confident, creative, innovative, pioneering and smart in your decision making, forward-thinking, yet secure in the knowledge that we at Affino wholly practice what we preach and apply due care and attention to what we do. What about your relationships with other leading brands, what defines and builds long term loyalty and affiliation - which brands are more you than ...

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