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Stefan's Naturally Aspirated Blog

5 Ecommerce Post-purchase Irritants

deliveryDigital CommerceecommerceInvoicingonline retailPackagaingReceiptsReturns+-
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You would have though that when you finally hit the ’Place Order’ button, most of your troubles would be over. Yet Ecommerce has a number of intangibles which can seriously impact on customer satisfaction if not handled properly. Most of these issues involve being one removed from the source of the service - such that you can’t always just pop into your nearest branch to solve the problem.

 

I order regularly from all the big players, including of course Amazon, Ebay ...


Mark Zuckerberg prematurely declares the death of Email again!

AffinoappleApple StoreBillingBlackberryBlackberry Messagingcomments and ratingsCommunication PlatformDisqusDropboxEmailFaceBookForumGoogle MailGoogle Talkgroup chatiMessageLinkedInMark ZuckerbergMessage BoardMessengerOnline PrivacyOnline SecurityReceiptsSkypeSMSsocial mediaSocial MessagingTextingTweetsTwitterUpdatesyoutube+-
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We’ve heard it several times now - that with the growth of Social Messaging - email is on its way out! However, for me if anything - email is on the way up! I have various Social Media subscriptions which all come to my inbox - from Facebook, Twitter, LinkedIn, YouTube etc. - all my receipts, including those from the various Apple stores - as well as all my key bills and statements, these are all now notified electronically via email!

I really don’t understand what these Social Media...

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